Entrepreneurial Excellence 2 - Build A Profitable Business!

by George Hedley


If I followed you around for a day, what would I see? What would be your focus? Would you be spending your time on details, scheduling crews, making sure materials are on the jobsite, bidding work, meeting with customers, showing your foreman what to do, or completing the job paperwork?  Do these activities make you profitable?

 

There are two main reasons to own a construction company. One reason is to have an enterprise where you get paid a reasonable sum for the work you do, make a decent living, and have the freedom of not reporting to an employer. The other reason to own a business is to make a profit for the time, energy, and risk you take.

 

After presenting at a national convention, a construction business owner approached me for advice. He said he was over-worked, stressed out, hadn't paid himself in months, having trouble collecting money customers owed him, trying to find time to do the required paperwork, and he hadn't taken a vacation in years. I asked him to tell me his average profit margin, overhead costs, equity, working capital, and available line of credit at the bank. He looked at me like I was from another planet. It was obvious he had started his company with little or no money and expected to build a business without the basics in place for growth. It seemed there wasn't any hope for him to make a profit as he wasn't focused on the most important part of a business - the numbers.

 

In my last article, I explained step one of the business success blueprint: Build an 'On-Purpose.On-Target Business! Start any journey by figuring out what you want. It was obvious this contractor hadn't taken step one and list out the things he wanted his business to do for him and what it would take to make it happen. Step two in building a successful business is to focus on your bottom-line numbers and always make sure you make a profit.

 

Are you an entrepreneur?

Many small businesses are owned by people who just want to work for themselves and like being in control of every decision, detail, and part of their business. They don't delegate much and really don't like employees or customers. They like to stay small and don't want to grow and get any bigger. In reality, these businesses are sole practitioners and may only have a handful of employees and customers. There is nothing wrong with these businesses. Entrepreneurs, on the other hand, are business owners who want to grow their companies and create an organized and systemized business that works for them. It is employee run, has great loyal customers, makes a robust profit, and creates wealth.

 

What do you think successful and profitable construction company owners and entrepreneurs spend a majority of their time on? They are focused on making and maximizing PROFIT. They learned long ago that details, commitments, hard work, and micro-managing doesn't result in profit. Profit is the result of staying focused on making money in everything you and your employees do. Know your numbers, make them a priority, and do everything you can to hit your targets. Entrepreneurs know that cash, capital, and equity are the lifeblood of their future. This is what I call 'Profit-Driven." Are you Profit-Driven?

           

Profit-Driven Test

Take this true or false test to determine if you are Profit-Driven:

 

  1. I know the profit targets on every job
  2. I know our fixed cost of doing business
  3. I know our exact annual overhead costs
  4. I know our annual breakeven revenue
  5. I know our net profit year to date
  6. I know our annual gross profit goal
  7. I know our annual net profit goal
  8. I know how much cash we have in the bank
  9. I know what our company working capital is
  10. I know what our company equity is
  11. I know our annual equity growth goal
  12. I know what our current receivables are
  13. I know what our backlog is
  14. I know what our total debt is
  15. I know our projected monthly cash-flow
  16. I know what our equipment costs are
  17. I know our average gross profit on every job
  18. I know what a good profit margin should be
  19. I know the difference between gross profit & markup
  20. I know how to maximize our bottom-line profit

 

How did you do? Do you have any false answers? Profit-Driven business owners, entrepreneurs, and managers usually have at least 15 true answers out of these 20 questions. People who have less than ten true answers are not focused on making a profit. Their priorities are on surviving, keeping busy, getting the work done, and then getting more work to pay their bills with.

 

You can't get your business to grow without making a profit. Profit allows you to build a company. The more profit, the faster you can grow. Profit allows you to invest in people, systems, equipment, training, customer service, and technology. Without a good profit margin, your business struggles and can't get moving towards achieving your business goals.

 

Profitability is the best indicator of your:

-         Company organization

-         Management systems

-         Service

-         Scheduling

-         Quality workmanship

-         Customer focus

-         Marketing

-         Sales

-         Leadership

-         Your priorities

-         YOU & WHAT YOU WANT

 

Are you volume-driven?

Many construction businesses focus on volume and staying busy. They go for more work instead of profitable work. They take what comes in the door and compete against too many cheap competitors who don't know how to make a profit. They don't offer anything different than their competitors, so they have to sell low price. This causes them to take on more work at too low a margin to cover their costs. More volume is addictive and keeps you on the treadmill going nowhere. And this eventually results in not enough profit to sustain business growth. I am not impressed with company owners who brag about how busy or how big they are. I want to know how much profit they are making! Your goal is not to be busy. Your goal is to make a HUGE profit!

 

The CEO's of major Fortune 500 companies are focused. They get judged on only two indicators of success. They live and die on their stock price or company value and quarterly earnings or net profit. Do you think like a CEO? Are you focused on increasing the value of your company and always making a profit? Do you make your people accountable to hit their numbers? Do you know your numbers and what it takes to make a profit? Do your look for profitable customers, markets, and projects where you can make HUGE profits?

 

What is your top priority?

Profit-Driven business owners and managers know what they want. They want to make a big profit! To make lots of money, making money is your top priority! You need precise profit targets and clear goals for your people, projects, and customers. Shoot for a specific return on equity and a return on your energy invested. Identify the type of projects you excel at, the market in which you flourish, the maximum and minimum job sizes you manage best, and your own capacity. Decide when to say "Yes!" and more importantly, when to say "No!"  That is a key to being Profit-Driven.

 

For my first ten years in business, I was focused on getting work and getting it done. I grew my business fast and made an average profit. My focus was on sales and customer relationships. Not a bad thing to focus on. But my profit margin was only one or two percent pre-tax net profit - the national average for construction companies. After fifteen years, I finally took a hard look at my bottom-line results. I realized this profit margin was too low for the risk I was taking. At that low profit rate I would never be able to get my business where I wanted it to be. I was stuck in a rut doing the same thing over and over for fifteen years in a row. I decided I had to work different to make a HUGE PROFIT and get what I wanted: a business that works without me, loyal customers, equity, wealth, contribution to others, and freedom.

 

By changing our focus to achieving what I wanted and making HUGE profits, our company has made drastic changes in the way we do business and lots of money. We now make 500 percent more net profit than we did doing business the same way we had for years.

 

A graduate of my 'Profit-Builder Circle' roundtable program just wrote me this great testimonial:

 

"I wanted to drop a line to let you know; almost 3 years after having participated in your program. Profit, profit, profit.I practice and preach the principal constantly. We've become much more efficient at identifying loser jobs and clients, and removing them from our midst. In the last three years we have increased our net profit to $900,000 on $9,500,000 in revenue after capitalizing $350,000 worth of equipment. We paid off $250,000 worth of debt. I paid myself a solid salary, and I've managed to acquire another property, which my company pays for in rent. I've taken at least 6 weeks a year off. In addition, my kids actually know who I am, and my wife no longer works in the office and is able to be a full-time wife and mother."

 

What is profit?

Profit-Driven owners and managers know their numbers. They know what it takes everyday, every month and on every job to make a profit.

-         Profit is return for the risk you take in business.

-         Profit feeds and supports business growth.

-         Profit is a reward for running your business professionally.

-         Profit can be split with key employees as an incentive.

-         Profit can be used to help you through tough times.

-         Profit allows investment in an exciting new venture.

-         Profit is the outside indicator of how well your business runs

-         Profit shows you how much money your money makes.

-         Without profit, your business can't thrive and prosper.

-          

Profit is financial gain or return from the use of capital in a business. Profit is the sum remaining, after all costs, direct and indirect are deducted from the income of a business. This assumes you have income or revenue and have collected it. Most business owners start their business with capital or a cash investment and still have some left - this is the equity in your business. Equity is also the value your company is worth if it was for sale. Direct costs are your direct job costs or the costs of doing the work you have been contracted to complete. Indirect costs are your fixed costs of doing business which include your overhead, management, office, and administration. Overhead costs continue on whether you have any jobs under construction or not.

 

Know your numbers!

Starting with your overhead you must know what your break-even point is. Most construction companies don't reach this point until the final quarter of their fiscal year. What profit do you want to make above the break-even point? Don't calculate in percentages. Instead, focus your targets with exact numbers managers will understand and can hit. For example at Hedley Construction our gross profit target is $2,000,006 in 2006! With a breakeven point (overhead) of $1,000,000, our net profit target is $1,000,006. Clear and precise.

 

Profit-Driven owners and managers are competitive. They need targets and score boards. You can't win a basketball game without shooting at the basket and keeping score. You can't win a golf match without holes and scorecards. You can't reach your business goals by trying to work as hard or as fast as possible. What profit targets do your people aim at?

 

Make sure each member of your team knows exactly what their target is. For the architect and general contractor, use precise schedules with milestones and deadlines. For the project manager, use exact goals for job cost and profit. For the project administrator, use monthly deadlines for invoices and shop drawing approvals. For the foreman or supervisor, use quality and safety milestones that can be tracked and scored. For subcontractors, use mandatory requirements such as job meetings, inspections, notices and documentation. This is Profit-Driven in action.

 

When bidding jobs, can you cut your costs? No! Can you cut your overhead? No! What is the only variable to profitability? The final sales price. Profit-Driven owners and managers focus on profitable projects, customers and services. These give you a high return on your assets, time and energy. Profitability starts with sales. Controlling costs, expenses, quality, and purchases is easy. Selling is hard!  Rather than devoting your time to daily operations, focus at least 25 percent of your time on getting profitable work. Look for profitable project targets, repeat loyal customers and referral opportunities.

 

Get focused on profit building!

What do you want, more volume or more profit? Real men (and women) go for profit and don't care how busy they are. When you're too busy, everyone likes you (employees, suppliers, subcontractors, creditors, etc.) except your family and friends. After I decided our company was not in the volume construction business, we skyrocketed to HUGE profits. We are now exclusively in the profit building business. We seek projects, customers, managers, and employees who are focused on making us lots of profit. We seek opportunities to increase our equity and build wealth instead of staying busy and competing on price. Is your business focused on your future? If you were an outside investor, would you invest money in your operation? What bottom-line return would you want? I bet it is more than 1 or 2% pre-tax net profit.

 

21 Profit-Building Steps To Success

  1. Keep your personal overhead low
  2. Pay yourself first a fair salary every month
  3. Save 10 to 20% of all personal earnings
  4. Get out of personal debt now
  5. Don't spend money before you've made it
  6. Invest 6 months working capital as reserves
  7. Get a bank line of credit for emergencies
  8. Balance your company budget
  9. Only hire the best people & pay them top dollar
  10. Always make a profit every month
  11. Track sales and backlog every month
  12. Track monthly cash flow and profit & loss
  13. Track your accounts receivables monthly
  14. Delay all purchases except technology for 1 year
  15. Buy your first income property before your 2nd truck
  16. Rent equipment as needed until 75% job charged
  17. Get out of business debt
  18. Reinvest 50% of all profits back into company
  19. Look for outside income producing investments
  20. Give back to your community, charity or church
  21. Share your wealth with those who helped you

 

Fortune or fame?

The magic of making lots of profit starts with making lots of money!  To build a profitable business takes focus and tough decisions. I am not in business to be liked or famous. I am in business to make a HUGE profit and grow my wealth. When you have a fortune you can share it and give back to others. You must be the leader and set the example. Focus on making a profit, hold people accountable, delay marginal buying decisions, say no to tempting jobs that look risky, don't let people waste money, let go of your poor performing employees quickly, know and watch your numbers, know your break-even point, watch your cash-flow, seek big profit customers and projects, be firm and tough on suppliers and subcontractors, and get those change orders signed. You know what you've got to do to make a profit. Stop the insanity and work different! No profit equals no future! When profit is your number one business priority, you will be taking the second HUGE step towards building an 'On-Purpose.On-Target' business and getting your company to work for you.

 

-------------------------------------------------------------------------------------------------------------------

 

ABOUT THE AUTHOR

George Hedley is the best-selling author of "Get Your Business to Work!" As a professional speaker and business coach, he helps entrepreneurs and business owners build profitable companies. E-mail: gh@hardhatpresentations.com to request your free copy of "Everything Contractors Know About Making A Profit!" or signup for his e-newsletter. To hire George to speak , attend his 'Profit-Builder Circle' academy or find out how he can help your company grow, call 800-851-8553 or visit www.hardhatpresentations.com

 

 

 

George Hedley   HARDHAT Presentations

3300 Irvine Avenue #135
Newport Beach, CA 92660
Phone (949) 852-2005
   Fax (949) 852-3002

Email: gh@hardhatpresentations.com     website: www.hardhatpresentations.com

 

 

 

 

 

 


George Hedley owns a $75 million construction and development company and Hardhat Presentations.  He speaks to companies on building profitable businesses, leadership, and loyal customers.  He holds 3-day in-depth "Profit-Builder Circles" open to construction company owners in an interactive roundtable format every 3 months.  His "Profit-Builder System" includes proven tools to always make a profit, build equity, create wealth, win profitable jobs, motivate your people, and enjoy the benefits of owning a profitable company.